A SAP implementation can be a frustrating experience.
A usual complaint from users after an implementation is losing valuable functionality and processes – perfected during the course of many years – in the name of standardisation and best practices.
Recovering any value from the old way of doing things and incorporating it in the new platform can be the ideal starting point of any continuous improvement program.
This will improve the system acceptance by the users and can be the business edge that gives the company the advantage over its competitors.
Some consultants try to avoid customisation because it requires more creativity and care. In their view, customisation is not as easy or as profitable as cookie-cutter implementations. They may scare the client away from customisation or tell them that it cannot be done.
We believe that customisation can be done right and that is key to the system support of a business that is unique.